Claims
Claims Objectives
Claims is responsible for reviewing, inspecting, and determining if there is coverage or compensation after a loss involving any claims reported by our insureds or the general public involving an insured entity.
Report an Auto Loss
For the general public and insurance companies to report an auto claim, please click link email link below or email [email protected].
Report a Claim
As much as we try to avoid claims, they still happen. But don’t worry, the claims staff is here to help.
To report a claim involving a covered entity please contact Risk Management at [email protected].
When filing a claim, please be ready to provide the Agency/Entity Involved, Date of Loss, Police/Case #, Description of Incident, License Plate #'s of the Vehicle Involved (If Applicable), Year, Make, and Model of Vehicles Involved (If Applicable) and Address (If Applicable).
What’s next after a claim is filed?
So you’ve filed a claim with Risk Management. What's next? Here are the steps our claims department follows after your claim has been filed.
- File claim
- Claim is assigned to an Adjuster
- Coverage Review
- Contact with the Agency/Entity
- Claim is denied or moves forward based on the applicable coverage, evidence and circumstances of the incident